Guest Review
Use Guest Review to quickly and easily gather feedback from your guests and actively manage your online reputation!
Guest Review
We give you the tools and the data you need to listen to, learn and earn from your guests
Get Insightful Feedback
Manage Online Reputation
Maintain Group Standards
Understand your guest experience from their perspective with surveys & guest feedback
Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need.
Stop searching for reviews and save time with online reputation management
Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it.
Encourage more online reviews with Google and TripAdvisor integration
Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings.
Keep on top of operations, maintenance, marketing and more with service tickets
Make sure any issues highlighted online or in your surveys are taken care of by easily creating service tickets and assigning them to right member of your team.
Make operational decisions based on insights from data
Improve your guests’ experience and your online reputation.
GUEST INTELLIGENCE
So you can improve your experience where it matters most to guests
COMPETITOR INTELLIGENCE
So you can identify your competitors' strengths and weaknesses
PROPERTY INTELLIGENCE
So you can make smarter choices to improve your revenue
Make operational decisions based on insights from data
GUEST INTELLIGENCE
Designed to reflect to your business's brand and identity, all email surveys look like they come directly from your property
Consolidated Guest Scores
Giving you a sense of the general sentiment and changes over time in your reviews and feedback
Instant Notifications
Informing you immediately when you receive a new guest response to a survey or an online review is posted
Competitor Data
Providing you with a benchmark that allows you to improve and tailor your offering to remain competitive
Easy-to-use Dashboard
Easily monitor your latest feedback and reviews and keep track of important performance indicators from your dashboard
TripAdvisor Integration
Proactively increase review volume by including an integrated review section in your survey so that guests can publish reviews straight to TripAdvisor