Social WiFi
Looking for positive reviews and returning customers?
You're in the right place.
How does it work?
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Your customer connects to the WiFi network and sees a popup.
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After clicking the popup, your branded login screen is displayed.
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After the login, an optional GDPR screen with agreements is shown.
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Your customer sees a welcome page or is redirected to your website or fan page
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Your customer connects to the WiFi network and sees a popup.
-
After clicking the popup, your branded login screen is displayed.
-
After the login, an optional GDPR screen with agreements is shown.
-
Your customer sees a welcome page or is redirected to your website or fan page
-
Your customer connects to the WiFi network and sees a popup.
-
After clicking the popup, your branded login screen is displayed.
-
After the login, an optional GDPR screen with agreements is shown.
-
Your customer sees a welcome page or is redirected to your website or fan page
-
Your customer connects to the WiFi network and sees a popup.
-
After clicking the popup, your branded login screen is displayed.
-
After the login, an optional GDPR screen with agreements is shown.
-
Your customer sees a welcome page or is redirected to your website or fan page.
Branded Login Pages
Beautifully brand your own WiFi login system so that it matches your business identity.
Social Media Login
Gather more information about your customers by offering login methods such as Facebook, Google, LinkedIn or Twitter, helping you personalise their experience even further.
Simple Page Designer
Update your login screen as often as you like with our drag-and-drop editor. What you see really is what you get with Social WiFi,
GDPR Compliance
Gain consent for marketing and data processing in accordance with the GDPR with our slide to accept layout. Simply swipe right to opt-in.
Vivid Content
Display content to your visitors, allowing them to easily learn more about your hotel, latest events and offers.
Images & Videos
Drop your own artwork or videos onto pages, giving a visually pleasing and informative experience to your customers.
Special Offers
Send your customers vouchers that they can redeem at your venues for various benefits. Increase their loyalty and incentive them to come back to you.
Website Redirect
Would you rather your customers go straight to your website or fan page? As easy as pasting a link in your Social WiFi dashboard.
Branded Review Requests
Automate the process of requesting feedback from guests and customers, manage the postive and negative to best suit your business.
Ask for More, Get More
Social WiFi will send a review request email to each WiFi user to evaluate their experience, but as always it is sent with your branding.
Broadcast the Positive
Define what is a good rating for your business and automatically ask reviewers to leave the feedback on the online review sites that are most important to you. We support Google Reviews, TripAdvisor, Zomato and many more.
Online Reputation Management
Don't direct the unhappy guests to the review sites, but instead gather more information about their experience so you know how you can improve and make things right.
Customer Communication
Customers can leave you feedback, so respond to them straight from the Social WiFi dashboard and build a better reputation.
Messaging System
The point of Social WiFi’s messaging system is simple - to help you communicate with your customers in the most efficient and orderly fashion.
Contact Forms
Our contact form allows your visitors to send direct messages to the venue’s administrator from our welcome page or if they leave a negative review. It’s as simple as typing in their opinion and clicking “send”.
Making It Right
95% of unhappy customers will return to your business if you resolve their problem quickly and effectively, so Social WiFi give you the tools to turn things around.
Email Marketing
Improve you marketing communication with our automated, targeted and contextual mailings. Make sure your customers don't miss out on any of your offers.
Email Campaigns
One of the best ways to keep in touch with your customers is to send them an email. Automate your messages, and make sure that they get to who you want when you want.
Triggered Emails
Triggered Emails are campaigns that are launched whenever a customer performs a specified action. Encourage your visitors to rate your venue by offering them a discount on their next coffee or simply sending them a thank you note.
Email Targeting
Each target group responds to a different approach. Sent emails to your customers with distinctions based on age, sex, language, frequency of visits and more.
Remarketing
Use Ads or Facebook campaigns in order to target your known customers with specific campaigns.
Google Ads
Use Google's advertising platform in order to promote your business or product by displaying ads to people who log into your Social WiFi venue.
Facebook Pixel
Display relevant ads on social media even after your visitors leave your venue thanks to Social WiFi's integration with Facebook Pixel.
Custom Codes
Social WiFi gives you the ability to use your own custom remarketing codes on top in order to support your business.
Analytics
Analytics are a crucial component of Social WiFi. Getting to know who your customers are and how to best approach them is vital to any line of business.
Demographics
Knowing what is the primary target of your company is always a good idea. With Social WiFi, you are now able to learn exactly who your customers are.
User Data Export
View the details about your users, including their email address, number of visits, name and demographics. You can export the data in a simple Excel spreadsheet.
User Timeline
Monitor your customers’ cross-venue activity - their times and numbers of visits, reactions to your messages and campaigns, given ratings and reviews.